Your enquiry and your information.
We use the information you share to respond to enquiries and discuss material development. The policy below explains how contact details and project information are handled.
Last updated: October 12, 2026
Information we collect
When you contact Guangzhou Chengyu Environmental Protection Materials Co., Ltd. through this website, we may receive the information you provide, such as your name, company, email address, phone number, project requirements, drawings, sample references and message content. The website may also collect basic technical information needed for security, operation and analytics, subject to the services enabled on the site.
How we use information
We use submitted information to respond to enquiries, evaluate sample or quotation requests, communicate about projects, provide customer service, improve website operation and comply with applicable legal obligations. We do not use your drawings or project information as permission to publish them.
Sharing and service providers
Information may be processed by service providers that support website hosting, security, email delivery, analytics or business operations. We may also disclose information where required by law or needed to protect legal rights. We do not sell personal information.
International enquiries
Our company is located in China. If you contact us from another country, your information may be transferred to and processed in China and in locations used by relevant website or communication service providers.
Retention and security
We retain enquiry and project information only for as long as reasonably needed for the purposes described above, business records, dispute resolution and legal requirements. We use reasonable administrative and technical measures, but no internet transmission or storage system can be guaranteed completely secure.
Your choices
You may request access, correction or deletion of personal information you submitted, subject to applicable law and legitimate record-keeping needs. You can also ask us to stop non-essential communications.
Contact
For privacy questions, email [email protected] or write to No.19, 13th Team, Rulin Village, Huashan Town, Huadu District, Guangzhou City, Guangdong Province, China.